Jay Fortuna

Jay Fortuna is Senior Vice President of Talent & Operations at GoHealth, where he leads the company's enterprise talent strategy, learning and development, talent acquisition, sales enablement, licensing, and operational excellence. 

‍

He is recognized for building high-performing, AI-enabled workforce ecosystems that help organizations accelerate growth while improving employee and customer outcomes.

‍

A globally recognized leader in talent transformation, Jay has spent more than 15 years helping organizations reimagine how people learn, perform, and grow. Under his leadership, GoHealth has implemented AI-powered onboarding, intelligent knowledge management, and performance systems that have significantly improved employee readiness, sales effectiveness, and business performance. 

‍

His work has earned multiple Brandon Hall, Stevie, and Chief Learning Officer awards for innovation in learning, talent, and workforce development.

‍

Beyond his executive role, Jay is a frequent keynote speaker on AI, leadership, workforce transformation, and the future of work. Known for combining people strategy with operational excellence, he advises organizations on leveraging emerging technologies to create agile, high-performing teams while fostering cultures of continuous learning and innovation.