Jennifer Borchardt

Jennifer Borchardt is the Founder and Chief Experience Officer of JenAI Consulting, where she focuses on human-centered digital transformation, artificial intelligence, and customer experience strategy. She helps organizations integrate emerging technologies while keeping human needs, business outcomes, and responsible innovation at the center.

With over 25 years of experience in technology and financial services, Jennifer has worked with leading organizations, including Publicis Sapient, Slalom, Wells Fargo, and U.S. Bank. Her expertise spans user experience design, digital innovation, enterprise transformation, and building customer-focused technology solutions.

Jennifer is also an industry speaker and thought leader on AI, the future of work, and human-centered design. She has contributed to industry discussions through the Fin+AI Conference and Signal & Noise, exploring how artificial intelligence is reshaping businesses, careers, and society.

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